Magical Smiles Bacchus Marsh sees dental emergencies Monday to Saturday: toothache that won't settle, a broken or knocked-out tooth, a lost filling or crown, or swelling in your gum or face. Ring us first. We'll ask what's happened, tell you what to do right now and look for the soonest time we can see you.
Mon–Sat, 9:00 AM–5:00 PM · 83 Gisborne Road, Bacchus Marsh VIC 3340. Emergencies are seen in order of clinical urgency, with same-day appointments when one is available, so it helps to call early in the day.
Urgent dental problems tend to arrive in a handful of ways. A toothache that kept you up last night and still hasn't eased by morning. A back tooth that cracked on something hard. A knock during weekend sport that has left a tooth chipped, pushed out of line or missing. A crown or filling that came away while you were eating. Or a gum or cheek that has started to swell and feels hot and tender. You're far from alone: in the 2021 National Dental Telephone Interview Survey, reported by the Australian Institute of Health and Welfare (updated August 2026), around 1 in 5 adults with natural teeth (19%) and around 1 in 10 children aged 5–17 (9.1%) had toothache in the previous 12 months.
This is general first-aid guidance and can't replace an assessment. Once you've done what you can, phone us on (03) 8001 7008 and we'll talk through your situation.
Rinse with warm salt water (about half a teaspoon of salt in a glass of warm water), then floss gently around the tooth in case food is caught there. An over-the-counter pain reliever, taken as the packet directs, can help while you wait.
Don't put tablets directly on the gum or tooth, and avoid very hot, cold or sweet food and drinks. Resting with your head propped up on pillows may ease the throbbing.
Hold the tooth by the crown, the white part you chew with, and never by the root. If it's dirty, rinse it briefly in milk.
If you can, gently place it back in the socket. If you can't, keep it in milk or saliva and bring it with you. Time matters here, so call us straight away: the Better Health Channel (reviewed 4 August 2026) says an adult tooth has a good chance of surviving if it goes back into position straight away and you get professional help immediately. Don't put a child's baby tooth back, as that might damage the adult tooth underneath; call us for advice instead.
Rinse gently with warm water and keep any piece that broke off. A cold compress on the outside of your cheek can help with swelling.
Chew on the other side until you've been seen. A break can expose the inner layers of the tooth and may lead to sensitivity or pain, so book an assessment soon.
Keep the crown in a clean container and bring it along, as the dentist may be able to reattach it. Avoid hard or sticky food on that side.
If the tooth feels sharp, sensitive or sore, call us promptly. If it isn't bothering you, still book in soon, because the tooth underneath may be more exposed to damage until it's covered again.
A cold compress on the outside of the cheek, 15 to 20 minutes at a time, may ease swelling while you arrange to be seen. A gentle warm salt-water rinse can help keep the area clean.
Swelling with pain or a fever can be a sign of infection and needs prompt attention. If it's spreading, or you have trouble breathing or swallowing, call 000 or go to your nearest hospital emergency department.
An adult tooth that has become loose, bleeding that keeps going after you've pressed on it with clean gauze or a cloth, a cut to your lip, tongue or cheek, or something wedged between your teeth that floss won't shift: all of these are worth a call.
Please don't dig at a stuck object with anything sharp. Describe what's happening and we'll help you work out the next step.
This information is general in nature and provided as immediate first-aid guidance only — it is not a diagnosis and does not replace a clinical assessment. Any surgical or invasive procedure carries risks; before proceeding with treatment, please seek a second opinion from an appropriately qualified health practitioner if you have any concerns. If you believe you are experiencing a medical emergency (such as difficulty breathing or swallowing, or uncontrolled bleeding), call 000 or attend your nearest hospital emergency department.
We see emergency patients as soon as we can and aim to offer a same-day appointment when one is available. Appointments are prioritised by clinical urgency, so calling when we open at 9 am gives us the most room to fit you in.
On the phone we'll ask what happened, where it hurts and how long it has been going on. That helps us judge how urgent it is and get ready for your visit. If we can't offer an appointment today, we'll say so, give you the soonest time we have and explain how to stay comfortable until then.
Every emergency visit starts with an examination, with X-rays when they're needed, so the dentist can find the cause before suggesting anything. They'll explain what they've found and walk you through the treatment before starting. Sometimes the first visit deals with the pain, bleeding or a damaged tooth, and further treatment is planned for later. Our Bacchus Marsh dentists are Dr Rachna Yadav (principal dentist), Dr Amolak Deep, Dr Ankita Morjaria and Dr Christian Eskander, all AHPRA-registered.
*Payment plans are subject to each provider's approval and terms. Outside these hours, or if the situation feels life-threatening (trouble breathing or swallowing, bleeding you can't stop, or swelling affecting your airway), call 000 or go to your nearest hospital emergency department.
Knowing the steps can take some of the stress out of an urgent visit. Here's how an emergency appointment usually runs at our Gisborne Road clinic.
Describe the pain, injury or swelling and when it started. A few quick questions help us understand how urgent it is before you arrive.
Emergencies are fitted into the day by urgency. We'll suggest what to bring: your health fund card, a list of your medicines and any piece of tooth, filling or crown.
An examination, with X-rays where needed, shows what's going on before any decision is made.
The dentist explains your options and gives you a quote before work starts. If something must be done straight away, we'll talk about the cost as soon as we can.
Your options explained before anything starts
Pain and a sudden injury can make dental worries feel much bigger. Let us know when you call, so the team can plan for it.
If the thought of the dental chair is part of what's stopping you from ringing, mention it. Our team can talk you through sedation options for anxious patients, depending on the appointment and your medical history. The clinic also uses The Wand, a computer-controlled system for giving local anaesthetic that is intended to make injections feel less noticeable.
We'll explain what's suitable for your situation before anything is decided, so you know what to expect when you walk in.
Sedation suitability depends on your individual health history and the appointment involved, and is only confirmed after an assessment. Any surgical or invasive procedure carries risks — before proceeding, please seek a second opinion from an appropriately qualified health practitioner if you have any concerns.
Tell us how you're feeling
Not every dental problem needs an emergency slot. This checklist can help you choose, and if you're still unsure, call and ask.
Still unsure? Call (03) 8001 7008 and we'll help you decide.
Emergency appointments are prioritised by clinical urgency and availability, with same-day visits offered when we can.
Extraction isn't automatically the first step. The dentist first looks at whether your tooth can be kept.
You'll get a clear quote before any work begins, and we can talk through health fund claims and payment plans.
You don't need to read on. Call us and we'll guide you from here.
Call (03) 8001 7008 Request an appointment onlineInformation on this page is general in nature and does not replace a clinical assessment. Any surgical or invasive procedure carries risks; before proceeding, please seek a second opinion from an appropriately qualified health practitioner. For a life-threatening emergency, call 000.
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This page will still be here later. For now, ring Magical Smiles Bacchus Marsh and we'll help you work out what to do next.