✦ Now welcoming new patients  ·  Same-day emergency appointments where possible  ·  Afterpay, SuperCare & all major health fundsBacchus Marsh · (03) 8001 7008
Patients · Bacchus Marsh

Patients in Bacchus Marsh, new or coming back.

Some of the people reading this have never set foot in our clinic. Others have been coming for years and just want to book a visit or ask a quick question. This page is the calm starting point for both — no need to guess which one is "yours" before you've even arrived.

Bacchus Marsh · 83 Gisborne Road VIC 3340 · Mon–Sat, 9:00 AM–5:00 PM. On-site parking. Same-day emergency care offered where available.

Before you pick a page

A dental visit can feel like a lot, before it even starts.

Maybe you've moved to Bacchus Marsh, Darley or Maddingley and haven't found "your" dentist yet. Maybe it's been long enough since your last check-up that you're not quite sure how to explain it. Maybe you've been a patient here for years and the last couple of hygiene visits have quietly slipped past due. Or maybe none of that is the issue — it's simply nerves, and that's reason enough on its own.

  • You don't need paperwork sorted before you call. We'll walk you through what's needed once you're booked in.
  • You don't need to already know what treatment you need. That's what the appointment is for.
  • You're welcome whether this is visit one or visit fifty — the pace and the plain-English explanations stay the same either way.
A calm, unhurried waiting area at the Magical Smiles clinic
A waiting room built to feel unhurried
Choose your starting point

Two doors, one practice.

Both pages cover what to expect, how anxious patients are looked after, and the perks that come with being part of Magical Smiles — just told from where you're standing.

A woman at her first appointment at a dental clinic First visit

New to Magical Smiles

Never been to our Gisborne Road clinic, or it's simply been a while since your last dentist anywhere? Start here for what your first visit looks like, how anxious patients are supported, and how to book.

Explore New Patients
A dentist warmly explaining a treatment plan to an existing patient during a routine visit Continuing care

Already one of ours

Due for your next hygiene visit, want to book online, or thinking about something for your smile you haven't asked about yet? This page covers ongoing care, reminders, and where to take it from here.

Explore Existing Patients
If nerves are part of the picture

Feeling anxious about the dentist doesn't make you difficult.

It's one of the most common reasons people put off booking — new patients and long-time patients alike — and it's treated as a completely normal thing to mention, not an inconvenience.

Whichever page brought you here, the approach is the same. Appointments are unhurried by design — nothing happens without being explained first, in plain English, and you're welcome to ask us to slow down, stop, or take a breather at any point. Knowing what's coming next, step by step, can make the whole visit feel more manageable.

Our front-desk and clinical team are used to supporting patients who haven't been near a dentist in years, or who've had an uncomfortable experience elsewhere. Where it's clinically appropriate, we're happy to talk through sedation options where they're clinically appropriate for you.

Sedation suitability depends on your individual health history and is only confirmed after an assessment. Any surgical or invasive procedure carries risks — before proceeding, please seek a second opinion from an appropriately qualified health practitioner if you have any concerns.

A calm, quiet treatment room at Magical Smiles Bacchus Marsh Designed to feel calmer, not clinical
Patient perks

Being our patient pays off.

Four quick things worth knowing — full detail lives on the New Patients and Existing Patients pages.

Frequent Smiles

Whitening rewards, every check-up.

Join through the Magical Smiles App, keep up your six-monthly check-up and clean, and collect whitening gel top-ups at each visit while your membership stays active. Program terms apply.

Complimentary initial consultation

Start your smile journey.

Talk through veneers, Invisalign, implants or a smile makeover at an initial consultation with no charge. Treatment costs are discussed then and billed separately.

Frequent Smiles · Referral

Refer a friend, be rewarded.

$100 practice credit for you and complimentary Frequent Smiles enrolment for them. Terms apply.

Payment & Finance

Make it work for you.

HICAPS, Humm, Afterpay, Zip and SuperCare — explained plainly, with a budget calculator to help you get your bearings.

How the referral offer works

A quiet thank-you for spreading the word — not a competition, not a countdown. Keep this in mind any time a friend mentions they're after a new dentist; it's available on an ongoing basis, any time you'd like to use it.

01Refer through the Magical Smiles — MyDentist App. Existing patients can refer a friend or family member straight from the app — just not an immediate family member.
02Your friend joins as a new patient. Once they book and complete their first Check-up & Clean with us, the referral is confirmed.
03You both get something back. You receive $100 practice credit toward your next treatment. They get a bonus: complimentary Frequent Smiles enrolment, at no additional cost, when they join as a new patient.

Referral credit is applied once the referred patient's first visit is booked, attended and verified by our team; the referred patient is not eligible if they are an immediate family member of the referring patient. This is an ongoing offer, not a limited-time promotion, and program terms may change — ask our team for the current details at any visit.

Whichever door you came through

What stays the same for every patient.

Local to Bacchus Marsh

On-site parking at 83 Gisborne Road, close to local shops and services, open Monday to Saturday.

Plain-English, unhurried

Every appointment involves an explanation before anything is done — no jargon, no assumptions about what you already know.

Finance made simple

Afterpay, SuperCare, HICAPS and major health funds are all accepted, and costs are talked through before any treatment goes ahead.

Good questions

The things people usually ask.

Yes. We're welcoming new patients at our clinic on Gisborne Road. No referral is needed; you can book online or call (03) 8001 7008 to arrange your first visit.
Call us, book online, or use the Magical Smiles — MyDentist App if you're enrolled, which can send you a reminder when your next visit is due.
A new patient appointment usually includes a fuller assessment — your dental history, an examination and X-rays where needed — so we understand your starting point. An existing patient visit builds on the history already on file, so it's typically more routine, such as a hygiene visit or a specific concern.
Yes. You don't need to arrange anything with your previous dentist before your first visit — just book in. If you have recent X-rays or treatment records, bring them along.
Yes — dental anxiety is common, and we're set up to go at a pace that suits you, explain things before they happen, and discuss sedation options where clinically appropriate.
If it's been years since your last visit with us or you've never been in, start with New Patients. If you've seen us within the last couple of years, Existing Patients is the better fit. Either way, calling us works too — we'll point you in the right direction.

Still not sure which page is yours?

A quick call sorts it out faster than reading — we're happy to point you the right way.

Call (03) 8001 7008 Request an appointment online

Bacchus Marsh Clinic

Address83 Gisborne Road, Bacchus Marsh VIC 3340
HoursMon – Sat · 9:00 AM – 5:00 PM
Get directions

Information on this page is general in nature and does not replace a clinical assessment.

Whichever page fits

Let's find your starting point.

No need to have it all figured out first. Pick a page, or just call — either way, we'll help you take the next step at your own pace.

Bacchus Marsh · 83 Gisborne Road VIC 3340 · (03) 8001 7008 · info@bacchusmarshdental.com.au
Information on this page is general in nature and is not a substitute for individual advice from your dentist.